Fulfillment Associate

Come join the Mermaids.

At Rowdy Mermaid, we believe in the power of sustainably sourced, functional plant-based medicine. We meld art with science to produce easy-to-drink, delicious, family-friendly beverages infused with functional botanicals, herbs and mushrooms. We are freaks and foragers at heart who are obsessed with what we do.  We honor nature, lean into science, daringly push boundaries, and aim to be neighborly with our geographic and virtual communities. We are proudly based in Boulder, Colorado.


Rowdy Mermaid is seeking a part-time Fulfillment Associate to join the Rowdy team based at our Boulder, CO office.  In this role you will manage all FedEx outbound shipments, including sales samples, marketing materials, and ecommerce merchandise.  This role requires high attention to detail, basic computer skills, and the physical ability to pack and move orders up to 50 lbs. The ideal candidate for this role has strong communication skills to work with multiple Rowdy teams, is dependable and reliable, and is someone who is eager to push up their sleeves and pack boxes. This role is responsible for, but not limited to:

 

KEY RESPONSIBILITIES

  • Access and use systems to process orders and shipments (Shopify, Shipstation, FedEx)
  • Learn and use proper processes for packing orders for shipping
  • Pack, prepare, label and ship customer orders, sales samples, and marketing kits
  • Daily fulfillment of orders (accurately and quickly)
  • Kit or product assembly (ex: gift packs or broker packs)
  • Identify and manage inventory lot-tracking for sample orders in Shipstation or Google Sheets
  • Communicate with customers to process and complete order requests as needed
  • Communicate with internal departments to confirm shipments and accuracy
  • Maintain personal work space and fulfillment area
  • Import and manage all products, merchandise and swag within Shipstation & Shopify
  • Count and oversee inventory of swag, samples, and DTC products
  • Manage inventory and re-orders of all fulfillment supplies
  • Share regular feedback with ecommerce team about fulfillment improvements

BASIC QUALIFICATIONS

  • Strong attention to detail
  • Dependable and reliable
  • Experience with Fedex and Shipstation 
  • Basic computer skills (Google Sheets, Excel, gmail, gchats)
  • 1-3 years fulfillment experience
  • Ability to follow instructions and self-manage
  • Ability to lift a minimum of 50 lbs.
  • Ability to sit or stand for extended periods of time


PREFERRED QUALIFICATIONS

  • Experience with Shopify preferred 
  • Passion and experience with functional chilled beverages and CPG
  • Has a love for natural products, keeps pace with the industry, and champions brands
  • Experience with a high-growth emerging brand

*Please note that this is an FDA facility and facial piercings, makeup, perfumes, etc. are not permitted on the production floor. Personal cleanliness and uniforms are strictly enforced.*

 

Hours: Monday through Thursday, 8:30 to 1:30 (hours may vary and increase over time)

Rate: $14/hour DOE

Submit resume to info@rowdymermaid.com